Fae education The Book of Knowledge
THIS YEAR, WE LAUNCHED AN AMBITIOUS TRAINING PROGRAM FOR FAE SALESPEOPLE AND TECHNICIANS.
Our European dealers were present for the 5-day course. Our Dealer Technical Training is a weeklong activity providing full immersion learning how to install, operate, and maintain FAE attachments. We focus on selling strategies such as which teeth are best suited for each job, what spare parts to keep, and pre-sale information.
Practical training includes the peculiarities of PTO attachments, smaller hydraulic attachments for excavators, as well as the latest innovations our engineering department have developed. During this training we presented our “Technical Reference Manual” a fundamental reference book for FAE professional technicians.
This is a super workshop manual that includes installation tips as well as recommended tools for each job. Each branch of FAE has 6 to 7 customized training courses tailored to the markets they serve. Our goal is to provide these trainings every year alternating between sales and mechanical training.